Michael Plueghoeff, the author of the blog for Steelcase’s Nurture, a healthcare environments and furniture venture, has a nice post up reflecting on Dev’s recent keynote at Healthcare Design 2010 in Las Vegas. A veteran of many quality healthcare conferences, he had kind words to share:
I thought, and a number of others who heard him agreed, that Mr. Patnaik was an excellent choice to kick off the conference. He focused on the disconcerting reality that many organizations have lost critical connections with their key constituencies and how to remedy that situation by working to create widespread empathy that leads to innovation, growth and success.
Thanks, Michael. There’s nothing more gratifying than meeting other like-minded individuals in business.